Bilingual like Montréal — down to the same sentence
VoiceX in Montréal
Local area codes: 514 · 438
Montréal may be the only major market in the country where French and English share the phone in almost equal measure — and where the language can change twice inside a single call. Any system that makes callers pick a language up front is already behind the conversation.
It's also our home town: VoiceX is built in Montréal, and your call recordings and transcripts live on Montréal servers, not in a U.S. data centre.
For Montréal businesses
The city where you never know which language the phone will ring in
Ask anyone who has worked a front desk in NDG or Rosemont: here, a caller opens in French, spells their email address in English, then switches back to French to confirm the time. Nobody blinks — that's simply how Montréal talks. The problem is that most automated phone systems panic at the first language switch: they demand a choice at the greeting, "for service in English, press 2," as if a Montréal conversation would ever agree to stay in one box.
VoiceX was built in this city, for this reality. The agent detects the language on every turn and follows the back-and-forth naturally — no transfer, no menu, no asking anyone to repeat themselves. Your West Island anglophone clientele is served as well as your francophone regulars from Hochelaga, and the many callers who mix both are finally served at all. For an English-speaking business, that second part is the quiet win: the majority of your market calls in French, and your phone handles it as gracefully as you'd want your best receptionist to.
Thousands of storefronts, one weak spot: the busy line
Dental clinics on Saint-Denis, auto repair shops in Saint-Michel, restaurants in Villeray, salons in Verdun: Montréal's commercial fabric is dense, competitive, and lives on the phone. When your line rings busy, the caller doesn't leave a voicemail — they call the business next door, which is rarely more than three blocks away. Whether your clients dial your 514 — the number they've known by heart forever — or a newer 438, the agent picks up on the first ring, at any hour, even when your team is slammed or gone for the day. It books the appointment into your calendar, texts the confirmation, and routes to a human only the calls that genuinely need one.
If your clientele spills over to Ottawa — or you serve francophone customers as far as the GTA — the same agent covers Ottawa and Toronto with the same instructions and the same number.
Hosted here, billed in Canadian dollars
Your call data stays in Montréal, on Canadian servers, which directly simplifies your obligations under Law 25. Pricing is monthly, in Canadian dollars, with no setup fee and no contract. You keep your number, we configure the agent with your information, and it can be answering for you this week.
Frequently asked questions
Does it speak Canadian French and English?
Yes — both, in the same call. If a caller starts in English and switches to French mid-sentence, the agent follows without missing a beat: no transfers, no “press 9” menus. The French is genuinely Québécois, not a Parisian stock voice, and the English sounds like Canada, not a call-centre script. Listen to the samples and judge for yourself.
Can it keep my current phone number?
Yes. The simplest route is forwarding your existing number to your VoiceX line — a two-minute change with most carriers, reversible anytime. You can also port your number over to us entirely. Either way, your customers keep dialing the number they already know, and nothing changes on their end.
VoiceX also serves: Ottawa Toronto
Ready to try VoiceX?
Enter your number and the agent calls you. No strings attached.